Get in Touch
Take the first step towards positive change. I’m here to answer your questions and support you on your journey
"Reaching out for help is a sign of strength. I'll respond to all enquiries within 24 hours, with complete confidentiality."
— Carolyn Stevenson
Ways to Reach Me
Choose the contact method that feels most comfortable for you
Send Me a Message
Fill out the form below and I’ll get back to you within 24 hours. All information is kept strictly confidential.
Your Privacy Matters
All communications are completely confidential and secure. I follow strict BACP ethical guidelines for privacy and data protection.
Your contact details will only be used to respond to your enquiry and will never be shared with third parties.
What Happens Next?
1. I’ll review your message and respond within 24 hours
2. We’ll arrange a free 15-minute phone consultation
3. If we’re a good fit, we’ll schedule your first session
Your information is secure and will never be shared
Service Area & Locations
Serving clients across North London and South Hertfordshire, with online therapy available UK-wide
In-Person Therapy Locations
Hampstead area – private, comfortable therapy rooms
In-Person Therapy Locations
Close to Hampstead tube station
Central location with excellent accessibility
Free parking on-site
10 minutes from St Albans City station
Quiet, peaceful setting ideal for reflection
Dedicated client parking
Walking distance from Hertford East
Exact addresses provided upon booking to maintain privacy and security
Online Therapy
Available to clients anywhere in the UK via secure, encrypted video platform. Perfect for those with busy schedules, mobility concerns, or who prefer the comfort of their own space.
- Same therapeutic quality as in-person
- GDPR-compliant video platform
- Flexible scheduling options
- No travel time or costs
Coverage Areas
North London:
- Hampstead
- Highgate
- Muswell Hill
- Finchley
- Barnet
Hertfordshire:
- St Albans
- Hertford
- Welwyn Garden City
- Hatfield
- Potters Bar
What to Expect
Response Time
Email & Form Submissions: Within 24 hours on weekdays
Phone Calls: Answer during office hours or return calls same day
Weekend Messages: Responded to by Monday afternoon
If urgent, please call and leave a voicemail - I check messages regularly
Confidentiality
All contact is handled with complete confidentiality following BACP ethical guidelines
Your information is stored securely and never shared without your explicit consent
Email communications use secure, encrypted channels
You have the right to request deletion of your data at any time
Taking the First Step is the Hardest Part
I understand that reaching out for therapy can feel daunting. Please know that there’s no pressure or obligation – our initial conversation is simply an opportunity to see if we’re a good fit for working together.
"Every journey begins with a single step. I'm here to walk alongside you with compassion, expertise, and unwavering support."
— Carolyn Stevenson